RBI Issues Master Direction on Incentives for Currency Distribution and Exchange by Banks
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- Last Updated on 29 April, 2025
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Circular No. RBI/DCM/2025-26/136 DCM (CC) No. G-3/03.41.01/2025-26; Dated: 24.04.2025
The RBI has issued master direction on the ‘Framework of incentives for Currency Distribution & Exchange Scheme for bank branches including currency chests’ (CCs). The framework has been formulated to encourage all bank branches to provide better customer service to the public, keeping in view the objectives of the Clean Note Policy. The nature of services includes opening and maintaining CCs in the North Eastern region and at hilly places, distributing coins, and exchanging soiled notes.
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