RBI Issues Master Direction on ‘Framework of Incentives for Currency Distribution & Exchange Scheme for Bank Branches

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Last Updated on 3 April, 2024

Clean Note Policy

Master Direction No. RBI/DCM/2024-25/113 DCM (CC) No. G-3/03.41.01/2024-25, Dated: 01.04.2024

RBI has issued master direction on the ‘‘Framework of incentives for Currency Distribution & Exchange Scheme for bank branches including currency chests’ (CCs). The framework has been formulated to encourage all bank branches to provide better customer service to the public, keeping in view the objectives of the Clean Note Policy. The nature of services includes opening and maintaining CCs at centres having a population of less than Rs 1 lakh in underbanked states and distribution of coins

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