RBI issues draft Master Directions on outsourcing of IT Services

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  • By Chetan Kulasri
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  • Last Updated on 25 June, 2022

outsourcing of IT Services

Press Release: 2022-2023/413, Dated: 23.06.2022

The RBI has released a draft Master Direction on Outsourcing of IT Services. The underlying principle of the Directions is that the Regulated Entities (REs) should ensure that outsourcing arrangements neither diminish their ability to fulfil their obligations to customers nor impede effective supervision by the supervising authority. REs desirous of outsourcing IT and IT-enabled services shall be subject to on-site/ off-site monitoring and inspection/ scrutiny by the supervising authority.

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