RBI Directs Banks to Use Only ‘1600xx’ Phone Numbering Series for Transactional Purposes to Prevent Financial Fraud
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- Last Updated on 22 January, 2025
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Circular no. RBI/2024-25/105 CEPD.CO.OBD.No.S1270/50-01-001/2024-25; Dated: 17.01.2025
The RBI has directed banks to use only the ‘1600xx’ phone numbering series to call customers for transactional purposes to prevent financial fraud. RBI further directed that for promotional purposes, banks and other regulated entities (REs) must use only the ‘140xx’ numbering series to prevent financial fraud perpetrated using voice calls and SMS. Also, banks and other REs have been asked to monitor and clean their customer database.
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