SEBI Strengthens the Framework for Handling of Complaints Received via SCORES Platform
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- By Chetan Kulasri
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- Last Updated on 22 September, 2023
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Circular No. SEBI/HO/OIAE/IGRD/CIR/P/2023/156, Dated: 20.09.2023
The SEBI has issued the revised framework for handling of the complaints received through the SCORES platform for entities and monitoring the complaints by the designated bodies.
This aims to strengthen the existing investor grievance handling mechanism via SCORES. Now, the designated bodies may apply for SCORES authentication and/or for Application Programming Interface integration within the prescribed period to ensure compliance with this circular by 04.12.2023.
Further, Market Infrastructure Institutions and Designated Bodies must bring the provisions of this Circular to the notice of all listed companies and registered intermediaries, and disseminate the same on their respective websites.
Click Here To Read The Full Circular
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