SEBI Notifies Guidelines for Online Processing of Investor Service Requests and Complaints by RTAs
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- By Chetan Kulasri
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- Last Updated on 12 June, 2023

Circular No. SEBI/HO/MIRSD/MIRSD-PoD-1/P/CIR/2023/72, Dated 08.06.2023
SEBI has proposed to digitize the process to submit various documents to RTAs by the holders of the physical security certificates. It is proposed to provide a mechanism for investors to lodge service requests and complaints online and thereafter track the status and obtain periodical updates. In Phase I, all RTAs servicing listed companies shall have a functional website & shall contain the prescribed information. In Phase 2, a common website shall be made and operated by QRTAs from 01.07.2024.
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