RBI includes ‘Credit Information Companies’ under the ambit of Ombudsman Scheme
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- Last Updated on 8 August, 2022
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Notification No. Ref.CEPD.PRD.No.S544/13.01.001/2022-23, Dated 05.08.2022
In order to provide an avenue for cost free alternate grievance redress to customers of regulated entities covered under the RBIOS 2021 (the Scheme) for grievances against Credit Information Companies, the Reserve Bank of India has directed that the ‘Credit Information Company’ as defined in the Credit Information Companies (Regulation) Act, 2005, shall also be treated as a ‘Regulated Entity’ for the purpose of the Scheme. The amendment in the Scheme shall come into force w.e.f. Sep 01, 2022.
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