IBBI Streamlines Grievance and Complaint Handling Under IBC

  • Blog|News|Insolvency and Bankruptcy Code|
  • 2 Min Read
  • By Taxmann
  • |
  • Last Updated on 6 June, 2026

Latest from Taxmann

IBBI Grievance and Complaint Handling

Notification F. No. IBBI/2026-27/GN/REG144, Dated 01.06.2026

The Insolvency and Bankruptcy Board of India (IBBI) has amended the IBBI (Grievance and Complaint Handling Procedure) Regulations, 2017 to streamline the framework for addressing grievances and complaints under the Insolvency and Bankruptcy Code, 2016 (IBC).

The amendments seek to align regulatory provisions with the Code and introduce greater procedural flexibility in complaint handling.

1. Definition of “Service Provider” Aligned With the IBC

The amended regulations align the definition of “service provider” with Section 3(31A) of the Insolvency and Bankruptcy Code, 2016.

This amendment ensures consistency between the grievance and complaint handling framework and the statutory definitions prescribed under the Code.

2. Complaint Filing Form to Be Notified by the Board

A key procedural amendment replaces the prescribed complaint filing form contained in the Regulations with a framework under which the relevant format shall be:

  • Notified separately by the IBBI; and
  • Updated from time to time as required

This change enables the Board to revise procedural formats more efficiently without undertaking formal amendments to the Regulations.

3. Form A Omitted From the Regulations

The amendments also omit Form A from the existing regulations.

The omission forms part of the broader shift towards a flexible format-notification mechanism, allowing the Board to prescribe and update complaint-filing requirements through separate notifications or circulars.

4. Greater Procedural Flexibility in Complaint Handling

By moving away from rigid statutory forms and adopting Board-notified formats, the amended framework provides greater flexibility in:

  • Filing of grievances and complaints;
  • Updating procedural requirements;
  • Improving administrative efficiency; and
  • Responding to evolving regulatory and operational needs.

5. Objective of the Amendments

The amendments aim to strengthen and streamline the grievance and complaint handling mechanism under the Insolvency and Bankruptcy Code.

By aligning key definitions with the Code and introducing a more flexible framework for complaint-filing formats, IBBI seeks to improve regulatory efficiency, simplify procedural compliance, and enhance the effectiveness of grievance redressal and complaint management processes within the insolvency ecosystem.

Click Here To Read The Full Notification

Disclaimer: The content/information published on the website is only for general information of the user and shall not be construed as legal advice. While the Taxmann has exercised reasonable efforts to ensure the veracity of information/content published, Taxmann shall be under no liability in any manner whatsoever for incorrect information, if any.

Taxmann Publications has a dedicated in-house Research & Editorial Team. This team consists of a team of Chartered Accountants, Company Secretaries, and Lawyers. This team works under the guidance and supervision of editor-in-chief Mr Rakesh Bhargava.

The Research and Editorial Team is responsible for developing reliable and accurate content for the readers. The team follows the six-sigma approach to achieve the benchmark of zero error in its publications and research platforms. The team ensures that the following publication guidelines are thoroughly followed while developing the content:

  • The statutory material is obtained only from the authorized and reliable sources
  • All the latest developments in the judicial and legislative fields are covered
  • Prepare the analytical write-ups on current, controversial, and important issues to help the readers to understand the concept and its implications
  • Every content published by Taxmann is complete, accurate and lucid
  • All evidence-based statements are supported with proper reference to Section, Circular No., Notification No. or citations
  • The golden rules of grammar, style and consistency are thoroughly followed
  • Font and size that’s easy to read and remain consistent across all imprint and digital publications are applied

Leave a Reply

Your email address will not be published. Required fields are marked *

«
»

Everything on Tax and Corporate Laws of India

To subscribe to our weekly newsletter please log in/register on Taxmann.com

Author: Taxmann

Taxmann Publications has a dedicated in-house Research & Editorial Team. This team consists of a team of Chartered Accountants, Company Secretaries, and Lawyers. This team works under the guidance and supervision of editor-in-chief Mr Rakesh Bhargava.

The Research and Editorial Team is responsible for developing reliable and accurate content for the readers. The team follows the six-sigma approach to achieve the benchmark of zero error in its publications and research platforms. The team ensures that the following publication guidelines are thoroughly followed while developing the content:

  • The statutory material is obtained only from the authorized and reliable sources
  • All the latest developments in the judicial and legislative fields are covered
  • Prepare the analytical write-ups on current, controversial, and important issues to help the readers to understand the concept and its implications
  • Every content published by Taxmann is complete, accurate and lucid
  • All evidence-based statements are supported with proper reference to Section, Circular No., Notification No. or citations
  • The golden rules of grammar, style and consistency are thoroughly followed
  • Font and size that's easy to read and remain consistent across all imprint and digital publications are applied